Product explained
Zimbra connects email with the rest of the working day.
The Modern Web App brings together messages, appointments, contacts, tasks and—depending on licence and configuration—files and collaboration.
Organisations choose an integrated workspace when communication and planning should not sit in separate tools. Zimbra is the platform; MrMail provides the agreed hosting, migration and support scope.
Zimbra describes capability. The MrMail quotation describes what your solution contains.
Understand the interface
Three areas that provide immediate orientation.
The Modern Web App follows the familiar navigation, list and detail model.
Message list
Messages and conversations remain scannable and close to actions.
New project enquiry
The message remains visible beside the list. It can be answered, forwarded or organised without losing context.

Inbox, folders, searches and tags give work structure.
Messages and conversations remain scannable and close to actions.
Content and controls side by side preserve context.
Read
Open the mailbox and understand what is new.
Organise
Use folders, tags and filters.
Search
Use simple or advanced search.
Plan
Answer invitations and check availability.
Share
Share calendars, contacts, tasks or files.
Continue
Carry on in the browser, supported desktop client or mobile.
Product tour
What each area can do.
Compose, attach, organise, tag, import, share and search messages.
Policies and quotas remain specific.Calendar
Plan meetings, answer invites, manage recurrence and share calendars.
Resources and permissions need administration.Contacts
Create lists, import, export, search and share address books.
The global address list depends on the organisation.Tasks & Briefcase
Order tasks and, when active, store, search, share and version files.
Depends on edition and activation.Clients & mobile
Browser, Zimbra Desktop, standard protocols, Outlook connector and ActiveSync provide different access routes.
Compatibility is checked first.Control
Central administration, delegated roles and configurable security.
TLS, 2FA, S/MIME, SSO and archiving are not blanket promises.Connectors, mobile push, Briefcase, Chat, Office, S/MIME, 2FA, archiving and other capabilities may depend on licence, version or configuration.
Understand responsibility
Hosted by MrMail or self-managed.
| Topic | MrMail solution | Self-managed |
|---|---|---|
| Platform | MrMail performs the agreed technical operation. | The organisation runs servers and platform. |
| Updates | Regular software and security maintenance. | The internal team assesses, tests and installs. |
| Migration | MrMail plans source, method, pilot, cutover and checks. | Tools and acceptance remain internal. |
| Backup | Confirmed hourly external and daily offsite backups. | Architecture and restore must be built internally. |
| Support | Scope and response model are agreed. | Specialists or separate contracts are required. |
The exact division is documented for each solution.
Zimbra without jargon
Is it only webmail?
No. The platform also covers calendar, contacts, tasks, administration and optional collaboration.
Does Outlook or Thunderbird work?
Zimbra documents connector, desktop and standard-protocol options; actual compatibility is checked.
Can it be used on mobile?
Yes, through responsive web and ActiveSync options according to the solution.
Can rights be delegated?
Zimbra supports sharing and delegated administration.
Evaluate Zimbra in your context.
We clarify users, clients, mobility, sharing and operational responsibility.
